All situations / Customer service
Customer service · Checked 20 Oct 2026

Best AI tool to answer phone calls in Arabic, 24/7 in the UAE (2026)

Short answer: use Maqsam. Arabic-native call centre with an AI voice agent that handles dialects and hands off to a human. Expect seats from $45/mo; AI agent priced per minute, about 1–2 weeks to set up, and native Arabic support.

You need to: answer phone calls in Arabic, 24/7

Customer serviceالعربية: Native
Best for most
Maqsam

Arabic-native call centre with an AI voice agent that handles dialects and hands off to a human.

Cost
Seats from $45/mo; AI agent priced per minute
Setup
1–2 weeks
Arabic support
Native

The catch: The voice agent offers neutral Arabic or a Saudi dialect. Call the demo line with your own customers' questions before you sign.

How we picked

We score tools on fit for this job, price for a small business, Arabic and local fit (RTL, dialects, WhatsApp, UAE VAT), setup without a developer, and reliability. Read the full method.

Don't want to set it up yourself?

Gulf AI Works, our implementation team, sets these tools up for UAE businesses. Launching soon.

Related guides